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About Us
About Santa Rosa Auto Body
Proud to be recognized by our customers as the best auto body repair shop in Sonoma County.
Our Philosophy
AT SANTA ROSA AUTO BODY WE'RE HERE WHEN YOU NEED US!
I'm Patrick, the owner of Santa Rosa Auto Body. We are a family owned business. We have over 100 years of combined technical experience in our employees giving you award winning quality and results. Our repeat customers and referrals are our testimonial to our great service - You can read our customer reviews to prove it. Your satisfaction is our guarantee. We care about the work we do, providing you with old fashion customer service and outstanding results bringing your vehicle back to factory condition with genuine factory parts.
We are available after hours and on weekends. We are more than willing to come to you and give estimates. We can erase those worrisome little dings and dents, often while you wait. Come to the shop that cares to do more, Santa Rosa Auto Body.
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Our Guarantee
Myself, Patrick Herfel, and my professional staff at Santa Rosa Auto Body are proud of our consistent excellent high standards which allows us to offer our customers a lifetime warranty on our work.
Our guarantee is valid for as long as you own the vehicle.
OEM manufactured parts:
Santa Rosa Auto Body follows the manufacturer's warranty on all parts, if a part should fail at any time during the manufacturer's warranty guidelines we will have the manufacturer replace it at no charge to you. If an OEM part comes in damaged we notify you the customer, take pictures of the damage, notify the supplier, and notify the insurance company. We will then return the damaged part.
CAPA certified parts:
Although CAPA does not warranty their certification the seller does (the parts house). We will work with them to insure the part that has failed is replaced in a timely fashion at no cost to you.
Used or reconditioned parts:
In the event we have to use, used or reconditioned parts, we only buy from reputable companies, companies that will stand behind their product. If the part fails within their warranty guidelines we will make sure that the part is replaced at no charge to you.
Santa Rosa Auto Body will not warranty other body shop work or repairs.
Santa Rosa Auto Body will not be held responsible for claims resulting from abuse, neglect, or normal wear and tear. Refinished panels are subject to paint manufacturer's guidelines. Santa Rosa Auto Body reserves the right to inspect and perform all necessary adjustments.
Read What Our Customers Are Saying About Us
Dear Patrick,
I would like to thank you for your continued help with my insured's vehicles. Your detail to work and follow up is unprecedented. I work with auto body shops daily and have never received the follow up calls like you give. My clients also speak very highly of your shop and the repairs. It is very comforting to send business to you knowing I do not have to worry about it afterwards. Thank you and keep up the good work.
Joe Magelitz, Magelitz Insurance Agency, Santa Rosa, (707) 546-2332
Dear Pat,
Just wanted to send a note to let you & your staff know how grateful I am for all your help and wonderful job you did on my Smushed Daewoo - It looks beautiful & as good as new - I hope I never have to come back and see you!! gigglin... But I will send others your way. Thanks again
Cherry O'Connor
To Whom It May Concern,
I would like to express my support and recommendation to add Santa Rosa Auto Body to our Circle of Dependability program. I have only had a great response from our customers when using Santa Rosa Auto Body. Their quality of work and quick response to our client needs is deeply appreciated. Every time we needed special attention for our clients, Pat and his staff have always come through.
On a personal note I feel Pat has the highest ethics in the way he conducts his business. I'm proud to have Pat as a friend and client and I would hope that Farmers Insurance Group would add him to Circle of Dependability.
I would be happy to speak to anyone regarding adding Santa Rosa Auto Body to our program.
Michael Rosestti, Michael Rosetti Farmers Insurance Services, Santa Rosa, (707) 545-3000
Why Choose Us?
- Prompt Project Completion
- High Quality Work
- 24-Hour Towing
- Established Since 1958
- All Insurances Accepted
- Emergency Service
- Expert Color Matching
- Financing Available
- Secure, Indoor Storage
- Lifetime Warranty On Work
- Foreign & Domestic Auto Repair
- Locally Owned & Operated
- Free Local Pick-Up & Delivery
- Fully Licensed, Insured & State Certified
- Se Habla Español
- Fast Insurance Claims Done For You
- Free Written Estimates (Pre-Work)
Book your next service
Business Hours:
Mon: 8:30am - 5:00pmTue: 8:30am - 5:00pmWed: 8:30am - 5:00pmThur: 8:30am - 5:00pmFri: By appointmentSat: By appointmentSun: Closed